Job Description

Job Title: Telecaller

Location: Schaumburg, IL (Onsite)

Job Type: Contract

Pay rate: $15.00 per hour

Job Summary:

We are looking for an enthusiastic and customer-focused Telecaller to join our team. The ideal candidate should have excellent communication skills, the ability to build rapport with customers, and strong persuasion skills to ensure successful conversions.

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Explain products/services clearly and answer queries effectively.
• Follow scripts and guidelines while engaging with customers.
• Maintain a positive and professional attitude on all calls.
• Record customer information accurately in the system.
• Meet daily/weekly call and conversion targets.
• Provide excellent customer service to build long-term relationships.

Requirements:

• Prior experience in telecalling, collections, or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to work onsite for 4 hours daily.
• Basic computer knowledge (MS Office/CRM tools).
• Positive attitude and target-oriented mindset.

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