Job Description

Job Title: Mortgage Loan Processor

Location: 58 South River Drive, Tempe, AZ 85281

Requirements:

• Minimum 5 years of residential mortgage loan processing experience

• Proven track record in quality loan production while managing a large client base

• High school diploma or equivalent required

• Excellent written, verbal, and analytical communication skills

• Strong organizational and time management skills

• Ability to multi-task and meet loan closing deadlines

• Superior customer service orientation

• Proficiency in Microsoft Office suite (Word, Excel, Outlook, etc.)

• Ability to work independently and problem solve proactively

Responsibilities:

• Complete the order services process including requesting, reviewing, and verifying loan documentation (title, insurance, etc.)

• Clear loan processing conditions in the loan operating system, including insurance, collateral, disclosure, and title-related items

• Review title and insurance documents to ensure compliance with Morgan Stanley guidelines

• Act as the primary point of contact for both internal and external partners regarding documentation and timelines

• Monitor personal loan pipeline and coordinate with Mortgage Specialists and internal teams to ensure timely processing

• Track loan progress through to closing, ensuring all documentation remains valid and up to date

• Take initiative to solve problems creatively and deliver high-quality work independently

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