Medical Front Desk Receptionist Job at Vaco by Highspring, Peabody, MA

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  • Vaco by Highspring
  • Peabody, MA

Job Description

Position: Medical Front Desk Receptionist

Pay Rate: $21/hr
Contract Length: 3-4-month contract with potential to convert

Location: Peabody, MA (Primary location_
*******Will need to be able to float between Beverly, Gloucester, and Newburyport when coverage is needed (estimated once a month or every other month - will reimburse for travel)

Office Hours: Monday -7am-3pm , T/TH 10-6, sometimes 10-7), W/F 8-4)
We are seeking a friendly, organized, and professional Medical Front Desk Receptionist to join our healthcare team. This role is the first point of contact for patients and visitors, responsible for creating a welcoming environment, efficiently managing administrative duties, and supporting smooth patient flow within the practice.

Key Responsibilities:


  • Greet patients and visitors warmly upon arrival.

  • Answer and route incoming calls in a professional manner.

  • Schedule, confirm, and reschedule patient appointments.

  • Check patients in and out, ensuring accurate and complete information is collected.

  • Verify patient insurance information and collect co-pays or outstanding balances.

  • Maintain patient confidentiality in compliance with HIPAA regulations.

  • Update and maintain electronic medical records (EMR) accurately.

  • Communicate with medical staff to coordinate patient care and resolve scheduling conflicts.

  • Manage incoming and outgoing correspondence, including faxes, emails, and mail.

  • Keep the reception area clean, organized, and stocked with necessary forms and supplies.

Qualifications:


  • High school diploma or GED required; associate degree or medical office certification is a plus.

  • Prior experience in a medical office or front desk role preferred.

  • Familiarity with medical terminology and insurance verification processes.

  • Proficiency in using EMR systems (e.g., Epic, eClinicalWorks, Athenahealth).

  • Excellent communication, customer service, and organizational skills.

  • Ability to multitask and remain calm under pressure in a fast-paced environment.

  • Strong attention to detail and a professional demeanor.

Job Tags

Contract work, Work at office,

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